Who We Are

Dr. Glooby Software is a division of CDMO, Inc., a company registered in the United States. We develop and sell software utilities for radio broadcasting professionals. Our website is drglooby.com and our contact email is info@drglooby.com.

Information We Collect

When you register for a free trial

We collect your name and email address. This is used to send you a verification email, activate your trial period, and send occasional follow-up emails about the product during your trial. You can opt out of follow-up emails at any time using the unsubscribe link included in every email.

When you make a purchase

We collect your name, email address, and billing information necessary to process your order. Payment card details are processed securely by our payment processor and are never stored on our servers.

License and activation data

When you activate a license, we record a machine identifier to enforce the one-computer-per-license limit. This identifier cannot be used to identify you personally.

Website usage data

We use Google Analytics to collect anonymized data about how visitors use our website, including pages visited, time on site, and general geographic region. This data does not identify you personally.

Cookies

Our website uses cookies for essential site functions, analytics, and your cookie consent preferences. You can manage cookie settings using the consent banner shown on your first visit.

How We Use Your Information

• To deliver the software license or trial access you requested
• To send transactional emails (order confirmation, license key delivery, trial verification)
• To send trial follow-up emails during your 30-day trial period (opt-out available)
• To provide customer support when you contact us
• To improve our products and website based on anonymized usage data
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Third-Party Services

We use the following third-party services, each governed by their own privacy policies:

• WooCommerce — order and payment processing
• Google Analytics — anonymized website usage statistics
• Cloudflare — website security and content delivery
• FluentCRM — trial email sequence management (data stored on our own servers)

Data Retention

We retain your purchase records and license information for as long as your license is active and for a reasonable period afterward for support and legal purposes. Trial registration data is retained for the duration of the trial and the follow-up period. You may request deletion of your data at any time by emailing info@drglooby.com.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, contact us at info@drglooby.com and we will respond within a reasonable timeframe.

Security

Our website is served over HTTPS. Payment processing is handled by PCI-compliant processors. We do not store payment card details on our servers. While no system is completely secure, we take reasonable measures to protect the information we hold.

Children’s Privacy

Our products and website are intended for professional use and are not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website or products after changes are posted constitutes acceptance of the updated policy.

Contact

Questions about this privacy policy or your data can be directed to:

Dr. Glooby Software, A Division of CDMO, Inc.
PO Box 455, Deer Park, New York 11729 U.S.A.
info@drglooby.com